Payment Policy
Our organization is committed to maintaining the highest standards of transparency and professionalism. In alignment with these principles, we kindly ask all clients to review and adhere to the following payment policy:
A deposit of £20 is required to secure all appointments. This deposit must be paid via bank transfer promptly upon booking and prior to the scheduled appointment date.
Payment Details:
Business Account:
Izabela Tamila, operating as Lily Massage Therapy
Account Number: 71857818
Sort Code: 04-00-03
IBAN: GB33 MONZ 0400 0371 8578 18
🆘 Emergency Appointments Available on Sundays
For clients in need of urgent massage therapy on Sundays, we are pleased to provide a dedicated emergency service.
Appointments are available between 12:00 p.m. and 5:00 p.m., with a fee of £70 for a 60-minute session. This fee includes a travel surcharge to ensure availability and convenience.
To arrange an appointment, please contact us via WhatsApp at least two hours in advance to confirm availability. Kindly note that due to limited Sunday transportation options, our therapist may need to utilize an Uber service.
We appreciate your understanding if we are unable to accommodate requests on short notice. Please also be informed that full payment is required in advance via bank transfer to secure the booking.
Your consideration is greatly valued, and we will make every effort to meet your needs professionally and promptly.
Payment Reference:
When submitting your payment, please ensure that your surname, first name, and the type of treatment are included in the reference field. For example: SmithSwedish.
Cancellation Policy:
Please note that in the case of a cancellation or failure to attend, the deposit is non-refundable. However, should the cancellation arise from our side, a full refund of the deposit will be processed promptly.
We appreciate your understanding and cooperation in adhering to these policies, which are designed to ensure a seamless and professional experience for all clients.